KRISTEN WEYMOUTH
I convert corporate commitment into operational reality — the programs, systems, and reporting that turn a regulatory obligation into something that runs at scale.
8+ years across CSR, technology, and international development. Clients include Deloitte, IBM, Google, the Gates Foundation, and the World Bank. Based in Madrid, working in English and Spanish.
Madrid · open to roles
I'm Kristen, a Delivery & Implementation leader based in Madrid. Born and raised in Washington D.C., multicultural by practice, with an MSc in Sustainability & Business Transformation at IE Business School. Over 8+ years, I've sat at the intersection of client relationships, operations, and sustainability strategy, owning enterprise and B2B portfolios end-to-end for Fortune 500 clients, global NGOs, and early-stage ventures, and building the CRM systems, reporting infrastructure, and compliance know-how that keep complex accounts and programs on track.
I'm CSRD Level 3 certified, with hands-on fluency in ChatGPT, Claude, and Gemini from two applied Generative AI certifications — and still learning each day. I'm looking for my next chapter inside an organization whose customers have a regulatory obligation to meet, and where someone has to make the software actually land, in the account, in the program, and across the operational detail that makes good intentions real.
Taking signed customers from contract to live. Scoping, configuration, data, stakeholder alignment, go-live, and the follow-through that determines whether they renew.
Thirteen concurrent B2B accounts as sole client representative, 80%+ retention. Delivery pipelines across 30+ concurrent projects in Salesforce.
Running multi-stakeholder programs against a hard deadline, with the partner relationship and the marketing that surrounds it. Fortune 500 sponsors, institutional funders, and global contractors, coordinated to one date.
$1M sponsorship portfolio, 100% on-time delivery. Two flagship global forums, 3,000+ attendees each, across 16–30 hours of live programming.
Getting a company's reporting and controls from obligation to auditable — governance, risk and compliance, third-party and supplier risk, EHS, and sustainability across environmental, social and governance, not just carbon. Program design, data collection, and the operational detail that makes disclosures defensible.
CSRD Level 3 Certified. MSc in Sustainability & Business Transformation from IE Business School. Terra.do Climate Fellow.
Building the operating models (CRM, workflows, dashboards) that use AI to compress reporting cycles and free teams for higher-order work.
Built a centralized CRM in Monday.com integrating marketing and operations across distributed teams. Two applied Generative AI certifications.
Assessing and onboarding supplier and partner networks against corporate requirements — capacity, viability, compliance and impact. The unglamorous evidence-gathering that makes a due diligence obligation defensible.
Due diligence assessments of 100+ organisations across Latin America, Africa and Asia, evaluated against Fortune 500 program requirements.
Native English, professional Spanish, and a year working commercially in Medellín.
Eight years across US, EU, and LATAM markets.
Learning for Action Climate Fellow2026Climate-related supply chain risks analysis · Strategies for sustainable operational transformation
Senior Operations Manager (Contractor)Feb 2022–Aug 2025$1M sponsorship portfolio · Primary client contact for Fortune 500/institutional partners · Built CRM/reporting infrastructure for global hybrid forum management
Customer Success ManagerMar 2021–Dec 2021$100K portfolio of 13 concurrent B2B accounts · 80%+ retention · Delivery pipelines in Salesforce across 30+ projects
Program Coordinator & Associate, Global Pro BonoDec 2017–Feb 202130+ consulting engagements for 5 Fortune 500 clients · Due diligence of 100+ NGOs/social enterprises across Latin America, Africa, and Asia
Johnson & Johnson
Pivoted Johnson & Johnson's global pro bono consulting program from in-person to virtual in 30 days, preserving continuity of service for healthcare NGO partners during the pandemic. Learn more about the outcomes of one of our COVID-transitioned programs here.
Google Health · Gates Foundation · World Bank
Led end-to-end planning and live production of a flagship hybrid forum with 3,000+ attendees across 16–30 hours of programming, coordinating internal teams, contractors and global ambassadors. Developed and executed all event marketing campaigns, including development of event website.
Amadeus
Designed the MVP operating model for a B2B2C accessibility-focused travel assistant serving 15–20% of global travelers, with a 30K-agency TAM and full monetization logic.
IE Business School
Co-built a B2B2C circular fashion marketplace using AI to address €140M in unsold inventory. €2,200 transacted, 147 garments sold, positioned for a €5M European opportunity.
Delivery, implementation, and customer success roles at the platforms companies use to meet regulatory obligations — governance, risk and compliance, third-party and supplier risk, EHS and operational compliance, and sustainability reporting. Particularly teams covering Iberian or Latin American accounts. Full-time, remote from Madrid or Madrid-based.
Hiring for implementation or customer success? Let's chat!
Madrid, Spain 🇪🇸